Reservations and Cancellations Policies
(Normative Resolution No. 161/95 EMBRATUR)

Lodging
:
Our prices are set according to the period of use and the number of occupants in our apt.
The day will start at 14:00 pm and will close at 12:00 pm the next day, regardless of check-in. To stay at the Inn after the contracted period inquire with the front desk about the availability of vacancy.
Values ​​above R$ 800,00 installments up to 3x the credit card.

Book:
From the payment of 50% of the value and send the deposit slip via email, the booking is confirmed. No need to cancel or change the date of booking the customer must notify the hostel, via email, not being accepted cancellations or changes of dates by phone. The cancellation or change of dates will be subject to collection of fees according to the conditions below.
The balance payment must be paid daily at check-in in cash, check or credit card.


Children and extra beds:
All children are welcome.
Free! 1 child under 2 years is accommodated (a) free of charge for 1 cot.
Maximum of babycots in a room: 1.

Amendment of booking dates:
Changes in the dates of any difference in price between one period and another will be charged. In the case of the deposited amount is greater than the chosen date in the amendment, the difference in value will be as a credit for another opportunity.
No fee is charged for the transfer of data, observing the deadline of 30 days in advance.
If the term limit, cited above, for a rate of 15% in low season and 30% in high season exceeded charged.
Note: Always according to the availability of vacancies in the Inn.


Cancellation of booking
:
You will be charged 50% of the total price if you cancel the reservation.

Withdrawal without cancellation - "no show":

Non-attendance without prior written notice, on the date of arrival, will be considered "no show" (withdrawal without cancellation). The vacancy will remain available for 24 hours from the time of entry. After this period, the reservation will be canceled (with retention of 100% of premium), providing a place for others interested. WILL NOT ENTITLED TO ANY REFUND, REFUND CASH OR CREDIT IN NEW DAILY, resulting in the total loss of the amount paid by the package or daily.

Withdrawal after entry
:
The withdrawal of stay on arrival or after entry into the Inn, as well as early departure for any reason WILL NOT ENTITLED TO ANY REFUND, REFUND OR CREDIT CASH DAILY NEW, resulting in the total loss of the amount paid by the package or daily.

Animals:
For previous issues the entry of pets will be allowed.